Improving our Service: We need your views

April 6, 2023

As a council, we strive to find ways to work together to deliver better services and improve the lives of local people every day. Your views are vital in helping us identify what’s important and how we shape our services to best meet your needs.

Each year, we identify two objectives specifically focused on improving services. You can read about this year’s objectives here.  Now we want to hear from you. Your views will let us know if we have focused our improvement efforts in the right areas to improve your experiences with us.

There are a number of opportunities for you to tell us what you think over the next six weeks until 18 May 2023.

Come and speak to us in person, at one of three focus groups listed below:

• Monday 17 April 5-7pm Lagan Valley Island, Lisburn

• Tuesday 18 April 12.30-2.30pm Lagan Valley LeisurePlex, Lisburn

• Thursday 20 April 12.30-2.30pm Castlereagh Hills Golf Club, Castlereagh

To book a place, email performance@lisburncastlereagh.gov.uk (or telephone 028 9244 7559 and let us know which session you would like to attend.)

You can also give us your views through our online survey at https://www.lisburncastlereagh.gov.uk/consultations.

Everyone has a valuable contribution to make and your views will help us shape our final Performance Improvement Plan. So, whether you are a local resident, business, community group or you work in the statutory or voluntary sector – we want to hear from you!

Thank You!